If you aren’t familiar with mystery shopping, also known as secret shopping, it is a job where a company pays you to pretend to be a regular customer, shop at a certain store and then provide feedback.
Was the store clean? Were you treated well by employees? These are the types of questions you’ll answer.
In most cases, you’ll be paid a set fee to shop and then will be reimbursed for your purchase up to a set dollar amount.
Mystery Shopping Companies
Like any job, you’ll need to apply and be approved by a mystery shopping company before you are able to earn money shopping. Some of the big companies include Best Mark, Sinclair Customer Metrics, Market Force, Intelli-Shop and Experience Exchange.
After you are approved, you’ll simply log in to the website and select which jobs you’d like to do. They’ll provide you with instructions and an area to complete feedback after you’ve shopped.
At the end of each month, you’ll get a check for services rendered. Easy enough, right?
There are a lot of scams out there surrounding mystery shopping, so we recommend sticking with the businesses we’ve mentioned above. But here are some guidelines if you want to go off-script:
Never pay to join a mystery shopping company and never pay to see a job listing. You can also check to see if the company is a member of the MSPA.
Fortunately, there are a lot of legitimate mystery shopping companies, so avoiding scammers is not difficult with a little due diligence.